CCNG is a community for contact center and customer experience professionals who want to collaborate with others, shorten the learning curve, and make better business decisions.
Exceptional customer care is the result of learning, listening, and collaboration. In an industry that never stops evolving, you don't have to, either. Trust-centered relationships and perpetual connection are just a few of the things CCNG is built upon. CCNG is a network of top performing experts in the customer centric world.
Individual Membership
For any individual with a passion for customer care, this seat is right for you.
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Adam Boelke
Managing Partner, The Alignment Advantage Group
“I feel very fortunate to be part of CCNG and have really enjoyed the content, Townhalls, and the connections I've made with the other members. It's been truly a deal changer for me.”
“…offers leaders in Contact Centers of every vertical an opportunity to have real-life discussions about strategy and challenges we are all facing in today's marketplace.”
Brooke Locke
Support Manager, Desert Financial Credit Union
“I love attending CCNG events because I always walk away with ideas that can be implemented in my department. We all share the common goal of providing exceptional experiences to our customers."leaders in Contact Centers of every vertical an opportunity to have real-life discussions about strategy and challenges we are all facing in today's marketplace.”
Todd Hixon
Intuit/Hulu
“The networking time/activities are always fantastic. I've made some great friends I will keep for many years. CCNG is a valuable community and I have already recommended it to some colleagues!”
Dan Hale
Managing Director Customer Care, Best Western® Hotels & Resorts
“…is an essential companion for any Contact Center Leader. Networking with your peers across various verticals can bring insights that you would never have found out there on your own. If you can walk away with a new contact, or a piece of advice that you can integrate into your Center, then it’s totally worth it. Personally, I have brought back a number of initiatives and ideas that we have implemented into our Center with great results.”
Joseph Bocanegra
VP Head of Global Customer Service Operations, StubHub
“It was an invaluable experience that has challenged us to see our operations in a different way.”
